For pay as you go support my hourley rate is charged in full for the first hour and then in 15min increments with time recorded using time-tracking software. A detailed breakdown of work will be provided at the end of the month.
A reduced rate can be negotiated for regular assignments with flexibility of hours carried over to the following month.
Onsite support requires a minimum of 3 hours per day with mileage charged at 45p per mile.
Invoices are issued when work has been completed and settlement is expected within 14 days (late charges will apply).
VAT is not applicable.